Our Terms & Conditions


Introduction

These Terms and Conditions ("Agreement") govern your use of [Company Name]'s website, products, and services, including the sale and distribution of motor spare parts ("Products"). By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, you must not use our services.

Definitions

  1. Company: Refers to DegreatChiDon, including its affiliates and subsidiaries.
  2. Customer: Refers to any person or entity purchasing or intending to purchase Products from our Company.
  3. Products: Refers to all motor spare parts and related products offered for sale by the us.
  4. Services: Refers to all offerings by DegreatChiDon, including but not limited to consultation, sales, delivery, and after-sales services.

1. Eligibility

1.1 You must be at least 18 years old to make purchases or use our Services.
1.2 By placing an order, you confirm that all information provided by you is accurate, complete, and up-to-date.


2. Orders and Payments

2.1 Order Placement

  • Orders can be placed through our website, by phone, or in person at our physical store.
  • All orders are subject to acceptance and availability.

2.2 Pricing

  • Prices for Products are listed on our website and may be subject to change without prior notice.
  • Prices do not include applicable taxes, shipping, or handling charges unless explicitly stated.

2.3 Payment Terms

  • Payments must be made in full at the time of purchase unless otherwise agreed.
  • Accepted payment methods include credit/debit cards, bank transfers, and other methods specified on our website.

2.4 Order Confirmation

  • An order is confirmed only after payment has been successfully processed.
  • The Company reserves the right to cancel any order at its discretion and refund any payment made.

3. Shipping and Delivery

3.1 Delivery Timeframes

  • Estimated delivery times will be provided at the time of order. Delivery times may vary based on location and availability.

3.2 Shipping Costs

  • Shipping costs are calculated based on the weight, size, and destination of the order.

3.3 Risk of Loss

  • Risk of loss and title for Products pass to the Customer upon delivery.

3.4 International Shipping

  • Customers are responsible for all customs duties, taxes, and clearance fees for international shipments.

4. Returns and Refunds

4.1 Return Policy

  • Products may be returned within 14 days of delivery, provided they are unused, undamaged, and in their original packaging.

4.2 Refund Process

  • Refunds will be processed within 14 business days of receiving the returned Product.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

4.3 Non-Returnable Items

  • Customized or special-order items, electrical parts, and items explicitly marked as non-returnable cannot be returned.

5. Warranty

5.1 Warranty Terms

  • Products may be covered by a manufacturer’s warranty. Specific details of the warranty will be provided with the Product or upon request.

5.2 Warranty Claims

  • Warranty claims must be accompanied by proof of purchase and comply with the terms of the applicable warranty.

5.3 Exclusions

  • The warranty does not cover damage caused by misuse, improper installation, or unauthorized repairs.

6. Limitation of Liability

6.1 The Company shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the Products.
6.2 The Company’s total liability for any claim shall not exceed the purchase price of the Product in question.


7. Intellectual Property

7.1 All content on the Company's website, including images, logos, and descriptions, is protected by intellectual property laws.
7.2 Customers are prohibited from copying, reproducing, or distributing any content without prior written permission.


8. Privacy Policy

8.1 The Company respects your privacy and complies with applicable data protection laws.
8.2 For more details, refer to our Privacy Policy available on our website.


9. Governing Law

9.1 This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction].
9.2 Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].


10. Amendments

10.1 The Company reserves the right to modify these Terms and Conditions at any time without prior notice.
10.2 Changes will be effective immediately upon posting on the Company’s website.


11. Contact Information

For questions or concerns about these Terms and Conditions, please contact us at info@degreatchidon.com


By placing an order or using the Company’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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